At RDA Ecom Trading, we want you to love your purchase! If for any reason you’re not fully satisfied with your order, we’re here to help with easy returns and exchanges.

🛍️ Return Eligibility

You may return or exchange an item if it meets the following conditions:

• Return is requested within 7 days of delivery.
• The item is unused, unworn, and in original condition.
• All tags, labels, and packaging are intact.
• The item is not a sale, clearance, or final sale item.

Note: Due to hygiene concerns, certain products such as undergarments, cosmetics, or accessories may not be eligible for return.

🔄 How to Request a Return or Exchange

1. Email us at info@rdaecomtrading.com with:
   • Your order number
   • Reason for return or exchange
   • Clear photos of the item (if defective or incorrect)
2. Once approved, we’ll provide return instructions.
3. Ship the item back to the provided return address. You are responsible for return shipping unless:
   • The item is damaged, defective, or incorrect.

💸 Refunds

• Once we receive and inspect your return, we’ll notify you by email.
• If approved, a refund will be issued to your original payment method within 5–10 business days.
• Shipping fees (if any) are non-refundable.

🔁 Exchanges

Want a different size or color? No problem!

• Let us know via email, and we’ll arrange the exchange after receiving your original item.
• If the requested item is unavailable, we’ll offer a refund or store credit.

❗Important Notes

• Items returned without prior approval may not be accepted.
• We are not responsible for return packages lost in transit. Please use a trackable shipping method.

📞 Need Help?

If you have any questions, feel free to reach out:

📧 Email: info@rdaecomtrading.com
📞 Phone/WhatsApp: +1 (406) 605-2916